Janette Matanane

Janette Matanane, SACP, is a highly experienced professional in customer success management and relationship management, currently serving as a Strategic Customer Success Manager at KnowBe4 since March 2025. Prior to this role, Janette held positions as an Enterprise Customer Relationship Manager at Nextiva and as an Enterprise Customer Success Manager at KnowBe4, where responsibilities included managing a significant portfolio of enterprise and strategic accounts and fostering partnerships to enhance organizational security cultures. Janette's diverse background includes roles at Total Entertainment by Matt Winter, Equity Partners Insurance Services, Inc., Washington State University, and PRO Sports Club, where skills in business development, account management, and human resources were further developed. Janette holds a Bachelor's degree in Kinesiology and Exercise Science from Central Washington University.