Michael Nicholson is an experienced IT professional with a background in technical support roles across various industries. Currently serving as an IT Support Specialist at KnowBe4 since April 2022, Michael previously held positions including Information Technology Support Assistant at HARIBO UK, where assistance was provided to factories and stores. Additional experience includes working as a Technical Support Consultant at Aindale Business & Technology, supporting over 40 businesses, and as an IT Support Technician at Tetrosyl Group Limited, managing IT support for nearly 1,500 employees. Earlier roles include IT Support at Motor World and Junior Helpdesk Technician at Maccess Limited, where Michael contributed to knowledge base creation and supported a diverse range of systems.
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