Priscila C. is an experienced technology professional currently serving as a Tech Support Manager at KnowBe4 since May 2022, after a brief tenure as a Technical Consultant at Adessa. Previous experience includes roles as a Customer Engineer and Datacenter Technician at Microsoft, where Priscila received relevant certifications, and a Customer Support position at SWIFT. Educational qualifications consist of a Bachelor of Technology in Computer Systems Networking and Telecommunications, a Master's degree in Computer Systems Networking and Telecommunications, an Engineer's degree in Computer Engineering, and an MBA in Management Information Systems, all from reputable institutions. Additionally, Priscila has served in various support and internship roles, demonstrating a robust foundation in IT and customer service.
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