Rick Scheinert is a seasoned professional in sales engineering and customer service, currently serving as Sales Engineering Manager at KnowBe4 since December 2022, after a progression from Sales Engineer. Prior to KnowBe4, Rick held various roles at Catawiki from October 2019 to December 2022, including Quality Lead and Senior Customer Service Representative. Earlier experience includes a Customer Service Representative position at Paylogic International and similar roles at 5CA. Rick's educational background includes a Master of Science in History and Philosophy of Science and Technology from Utrecht University and a Bachelor of Applied Science in Creative Technology from the University of Twente. Rick specializes in providing efficient tech support for PC peripherals, mobile phones, and laptops, focusing on optimizing the support experience and organizational effectiveness.
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