Tammy Swanson has a diverse work experience, primarily in the healthcare IT industry. Tammy is currently serving as the Chief Operating Officer at RSource - Healthcare Receivables Management since 2021. Prior to this role, Tammy worked as the President at Optimum Operations, Inc. from 2008 to 2021. At Optimum Operations, they provided C-Suite consulting services focused on growth, customer success, strategic planning, and streamlining processes.
Tammy also held the position of Chief Operating Officer at a Private Equity owned EHR/PM/RCM Healthcare IT Company from 2015 to 2019. During their tenure, they were responsible for software operations, legal compliance, software support, and business integration of acquisitions. Tammy successfully implemented customer service reorganization and improved customer and employee satisfaction.
Before that, Tammy worked as a Senior Project Manager at a global investment firm from 2013 to 2015. Their role involved project management and managing eFront, a financial software for various asset classes. Tammy also gathered and analyzed portfolio company financial data.
Additionally, they have experience as a Senior Vice President Product Management, VP, COO, and various consulting roles in the healthcare IT industry. Tammy Swanson has a strong background in strategic planning, improving customer satisfaction, optimizing operations, and maximizing the use of information technology.
Tammy Swanson has a diverse education history. In 1980 to 1982, they attended Patricia Stevens Institute of Fashion and earned an Associate of Arts degree with a focus on Fashion Merchandising. Later, in 2007 to 2011, they studied at GIA (Gemological Institute of America) and became a Graduate Gemologist, specializing in Graduate Diamonds and Graduate Colored Stones. In 2011, they completed a short course at Leadership Strategies, Inc., where they gained knowledge in Leadership Through Facilitation and The 7 Separators of Facilitation Excellence. Additionally, Tammy's education also includes equivalent experience, as they hold a Master of Business Administration - MBA in Business Administration and Management, General.
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