Cindy Mlay

Cindy Mlay is an experienced professional in business and financial application analysis, currently serving as a Business/Financial Application Analyst and Financial Application Administrator at Knox Community Hospital since October 2012. Cindy supports the Patient Financial Services department by managing the McKesson Paragon and Relay Health products and resolving Tier II user issues. Previous roles include Senior Clinical/Business Analyst II and project manager at MedCentral Health System, where large cross-functional teams were managed to implement integrated software solutions. Additionally, Cindy held the position of Admissions/Intake Manager and IS Specialist at The Rehab Center, overseeing the IS Department's operations and enhancing data capture through management collaboration. Early career experience includes managing HR records and systems administration for Sprint across a five-state region. Cindy holds a Project Management Professional (PMP) certification from the Project Management Institute and a Bachelor of Science in Business Administration and Management from Ashland University.