Allison Martinez

Allison Martinez is an experienced professional in customer service and billing, currently serving as a Customer Service Representative at Koala Health since October 2022. Prior to this role, Allison spent over five years at PillPack, holding various positions including Master Billing Specialist, Executive Billing Specialist, Senior Billing Specialist, and Billing Specialist, where responsibilities included processing insurance claims, researching billing errors, and resolving patient insurance issues. Earlier work experience includes roles as an Inside Sales Specialist and a Landscaper at City Floral Landscaping, as well as a Lead Groundskeeper at Memphis Zoo, demonstrating versatility in both customer-facing and hands-on positions. Allison holds a Master’s degree in Agriculture Science from Murray State University and a Bachelor’s degree in Agriculture Education from the University of Tennessee at Martin.