Ana Paula Hardok

Ana Paula Hardok is a skilled Customer Success professional with experience in managing client relationships and driving customer engagement. Currently serving as Customer Success Pleno at Kobe Apps since June 2023, Ana Paula previously held a similar position at CustomerX from January 2022 to June 2023, applying best practices in Customer Success methodologies. Ana Paula gained foundational customer interaction experience as a Junior Customer Success representative at Appmax and as an intern at TownSq, where responsibilities included managing client portfolios and conducting onboarding meetings. Ana Paula's early career includes roles in administrative support and customer service at UFRGS and various companies, complemented by education in Economics from the Federal University of Rio Grande do Sul and English proficiency from Southbourne School of English.