Danya Resende

Danya Resende currently serves as an Onboarding Manager Pleno at Kobe Apps, overseeing the onboarding journey for client accounts and acting as the primary liaison between clients and technology teams. Danya is responsible for ensuring timely delivery and client satisfaction, conducting training sessions, tracking key metrics, and maintaining documentation. Prior to this role, Danya held positions at Lett, where responsibilities included managing customer onboarding processes and customer success strategies, and at Isla Oficial, focusing on franchise development and store supervision. Danya began a career in consulting at ISLA Bolsas, providing support across various business sectors. Danya holds a Bachelor's degree in Advertising from PUC Minas.