Pia Norby

Pia Norby currently serves as Partnerservicechef at Købstædernes Forsikring, having joined the company in September 2023. Previously, Pia held significant roles at Telia, including Head of SoHo & SME Sales and Head of Service & Support from November 2020 to September 2023. Prior experience includes serving as Kundeservicechef at Alm. Brand from April 2002 to November 2020, overseeing customer service and telemarketing, as well as roles as skadechef at SOS International and Trygg Hansa forsikring from August 1999 to November 2020. Pia's educational background includes a degree in private damage products, law, and compensation law from Forsikringsakademiet and training in leadership and coaching from Strandgaard gruppen.