William Becker

William Becker is an experienced technical support professional currently serving as a Technical Response Center Agent at Kodak Alaris since April 2014, providing Level One and Level Two support for digital scanners and various software and hardware troubleshooting. Prior experience includes a lengthy tenure at the North Carolina Department of Public Safety, where roles ranged from Correctional Officer to Correctional Unit Manager, overseeing personnel and operational management within a close custody prison unit. Becker's military service includes roles as a Military Police Team Leader with the Army National Guard and a Corrections Specialist in the United States Marine Corps. Educational pursuits include a degree in Computer Information Systems at Edgecombe Community College and coursework in Information Systems at Martin Community College.