Nancy Chen is the Senior Manager of Customer Service China at Kohler China Investment Co., Ltd., a position held since 2014. Previously, Nancy served as the National Senior Customer Relation Manager at EF English First Language Training in 2014 and as a Customer Service Supervisor at DHL-Sinotrans International Air Courier from 2004 to 2011. Additionally, Nancy was the Manager of Customer Service at Grainger China LLC from 2011 to 2013. Nancy holds a Bachelor of Business Administration (B.B.A.) in Marketing from Donghua University, where Nancy studied from 1999 to 2003.
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