Janet Medina

Director of Customer Service at Koia

Janet Medina is a seasoned professional in customer service and logistics, currently serving as the Director of Customer Service at Koia since December 2020. Previously, Janet held various managerial positions at SkinTē, Core Nutrition, LLC, and Coco Libre, overseeing daily operations, order fulfillment, logistics, and inventory management. With experience at ZICO Beverages, Janet developed effective logistics processes for multimillion-dollar projects, while at United Food Group, a significant tenure spanned over 15 years managing order processing, customer communication, and collaboration with multiple departments to ensure high service levels. Janet's extensive background demonstrates a strong commitment to customer satisfaction and operational efficiency in fast-paced environments.

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