Kommunicate
Arudhra Arumugam is a skilled Product Designer currently working at Kommunicate. Prior to this role, Arudhra gained experience as a User Experience Designer at Maruti Suzuki India Limited and as a Product Design Intern at SILPAKRITI. Arudhra holds a Bachelor of Design degree in Industrial and Product Design from UPES.
This person is not in any teams
Kommunicate
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomesextremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce. Although, chatbots are not fail-proof and can only be as smart as you can make them. They are bound to have limitations. The best bet is a human + chatbot hybrid model, where chatbots can answer the basic queries and leave the complex ones for humans.Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, create and integrate chatbot, website chat, support agents, team conversations, customer delight aspects all at the same place.