Shawn Swaney

Shawn Swaney is a seasoned professional with extensive experience in customer success and client development across various industries. Currently serving as the Senior Director of Customer Success at Komo Technologies since August 2023, Shawn previously held the position of Director of Client Development at Bizrate Insights, where expertise in managing a vast survey platform for retailers was demonstrated. Additional roles include Associate Director and Senior Manager of Client Development at Realife Tech, and Customer Success Manager at Medley, where impactful growth in Net Promoter Score was achieved. Shawn has also contributed to student recruitment and marketing initiatives at StudySoup, led operations at Blue Lab Brewing Company, and supported event execution at Big Spring Farm. Educational qualifications include an Executive MBA from Quantic School of Business and Technology and a Bachelor's degree in Biology and Environmental Studies from Washington and Lee University.