Aidin Farati has a diverse professional background spanning various roles in customer service and management. Starting as a Gym Manager and Personal Trainer at Life Health & Fitness Club from November 2012 to October 2014, Farati was responsible for personal training and gym operations. Following this, a significant tenure at Polestar included positions as Global Customer Support Manager and Customer Operations in EMEA & New Markets from October 2014 to February 2022, where focus on optimizing driveability and enhancing customer experience was paramount. Subsequent roles included Senior Manager - Customer Relations at XPENG and Fisker Inc. Farati is currently the Customer Service Manager for KONE in Sweden, having begun this role in April 2024. Previous experience also includes being an Ambassador with People’s Choice AB and working as an Automobile Mechanic at Bilia. Aidin Farati holds a Higher Education Diploma in Vehicle Engineering from Mittuniversitetet, obtained between 2010 and 2012.
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