Eric Urbani is currently the Service Operations Excellence Manager at KONE Belgium & Luxembourg, a position held since 2019. Previously, they served as a Service Manager for South Belgium & Luxembourg, as well as in various managerial roles within KONE, including Field Manager and Global Contract Supervision. Eric's educational background includes a degree in Polytechnique Industrielle from Institut Saint Laurent Liège and studies in Economie at Collège saint Croix, Hannut. They have a solid foundation in maintenance operations and service management within the elevator and doors industry.
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