Mary P.

Mary P. has extensive experience in customer service and support roles, currently serving as a Service Work Order Specialist at KONE since September 2012. In this position, Mary P. manages customer data through third party payer systems and maintains daily communication with businesses regarding service delivery. Previously, Mary P. worked as a Receptionist, responsible for answering phone calls and greeting visitors, as well as addressing office issues, and as a KC3 Customer Support Agent, where a focus was placed on building customer rapport and maintaining accurate customer information in Salesforce. Prior experience includes a role as a Customer Service Representative at MidAmerican Energy Company from June 2006 to August 2011. Mary P. holds an Associate's degree in Communication and Media Studies from Scott Community College.