Michael Miers is the Head of Quality for R&D Americas at KONE, where they lead quality management initiatives and contribute to product development. With a Bachelor’s degree in Industrial Engineering Technology and a Master’s in Business Administration, they have a strong academic foundation complemented by a Project Management Professional (PMP) certification and Six Sigma Black Belt. Michael has published works in the PM World Journal and serves as an Associate Faculty member, teaching various management and operations courses at The Forbes School of Business and Technology. Their expertise encompasses ISO standards, project management, and engineering documentation control, among other specialties.
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