Vanessa Hamann is currently a Key Account Manager at KONE, where they lead change initiatives and optimize service operations in the DACH region. Previously, Vanessa held the role of Service Operations Development Manager at KONE from 2016 to 2021, driving the evolution of the service organization. They hold a Master of Arts in International Business from Fachhochschule des Mittelstands Hannover and have completed a Project Management certificate through Univativ GmbH & Co. KG. Additionally, Vanessa has experience in marketing consulting and project work with various organizations, including Ricoh Deutschland and Nintendo of Europe.
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