Silja Korpi

Silja Korpi is a Customer Experience Manager in Port Services at Konecranes, with responsibilities that include enhancing customer journeys and validating product interest for port and container terminal clients. Previously, Silja served as a Senior Service Designer in the Digital Experience & Business Design team at Konecranes, focusing on customer research, service prototyping, and internal service design development. Silja's earlier roles include Senior Service Designer at LINK Design and Development Oy, service design during maternity leave, and Research Assistant at Senso Research Oy. Silja began the career as a Junior Consultant at Renable Helsinki Oy and progressed through various design and assistant roles in the industry since 2007. Silja holds a Bachelor's Degree in Industrial Design from Häme University of Applied Sciences and has completed specialization studies in Service Design at Metropolia University of Applied Sciences, alongside additional qualifications in visual arts.