Andrianasy Vaniala is a seasoned professional with extensive experience in management and operations within the outsourcing and customer service sectors. Currently serving as Business Unit Manager at Konecta since June 2023, Andrianasy previously held similar managerial roles at INTELCIA from December 2015 to May 2023 and at Groupe Outsourcia as Responsable des opérations client from January 2014 to November 2015. Earlier positions include Team Leader at Webhelp and customer service advisor at VIVETIC. Andrianasy began a career in content creation as a Web Writer at Laplume.mg. Educational qualifications include a Diplôme d'ingénieur in Pharmacology from Institut Supérieur Polytechnique de Madagascar and a Brevet de technicien supérieur in Biotechnology, alongside training in human resources.
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