Konecta
Andrianasy Vaniala has a diverse range of experience in the business and operations sector, with roles including Team Leader, Conseiller Client, Rédacteur Web, Responsable des Opérations Client, Business Unit Manager, and Senior Operations Manager. Currently working at Konecta as a Business Unit Manager, Andrianasy has previously worked at companies such as Groupe Outsourcia, Webhelp, VIVETIC, Laplume.mg, and INTELCIA.
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Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.