Konecta
Laurie Lanusse is a skilled professional with experience in project management, digital marketing, communication, and customer relations. Laurie has worked in various companies such as Konecta, Wavestone, MRM // MCCANN Paris, and L'Oréal, gaining expertise in digital project management, CRM strategy, and market analysis. With a strong educational background in Full stack development, Digital Marketing, Commerce, and certifications in Digital active, Laurie has a diverse skill set to excel in the digital industry.
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Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.