Andrew Haddad

Andrew Haddad is a seasoned professional with extensive experience in technical support and engineering, currently serving as a Field Support Engineer at Koniag Government Services since October 2022. Previously, Andrew held the role of Sr. System Administrator at Hatteras Printing, Inc. from September 2018 to October 2022, and worked as an MDM Support Specialist at Ascension from November 2016 to July 2018. Early career roles include Service Desk Technician at Kelly Services and Lead Technical Support Administrator at Katani, Inc. Additionally, Andrew has demonstrated leadership as a Service Desk Team Leader at Apple, where responsibilities included coaching and setting expectations for a team of over 20 agents. Andrew's background in customer service was further established as a Mortgage Banker at Quicken Loans and various positions in the hospitality industry, including General Manager at R.J.'s American Grille. Andrew holds a Bachelor of Science degree from the University of Kansas, completed in 2011.