Marie Brown Bryant

Marie Brown Bryant is an experienced Tier II Support Technician at Koniag Government Services, where responsibilities include managing helpdesk calls, troubleshooting tickets, and assisting Social Security Administration employees with computer hardware and software issues. Marie has also served as the Interim Project Implementation Lead for Windows 10, overseeing a team of implementation specialists during a migration project. Previous roles include AUR Specialist at Kodak Alaris, where ticket editing and technician dispatch were key tasks, and Customer Service Representative positions that involved handling first-level support calls. Marie holds a Bachelor of Science degree in Computer and Information Sciences and an Associate of Science degree in Liberal Arts and Sciences from Mercy University.