Francis Hooi has extensive experience in the IT services sector, currently serving as National Manager - IT Services at Konica Minolta Australia since September 2005. Throughout this tenure, Francis has held various roles including Senior Solutions Consultant and Solutions Architect, focusing on innovative solutions in Content Management, Process Automation, and Print Management. Key responsibilities include leading a national team of Solutions Analysts and Architects, managing presales customer engagements, and ensuring effective solution delivery. Prior experience includes serving as Account Manager - Commercial at Konica Minolta Business Solutions Australia and Product Manager at Océ-Australia. Francis holds a Bachelor of Business in Marketing from Monash University.