Ilse Guldemond possesses extensive experience in sales operations and customer service, currently serving as a Prevention Officer at De Gruyter Brill since January 2016, where roles also include Senior Sales Operations and Sales Support. Prior experience includes positions as Office Manager at MultiBrands Marketing & Sales BV, where order processing and communication with customers and suppliers was managed, and Customer Service interim at Bakker Hillegom B.V., focusing on efficiently handling customer inquiries and complaints. Earlier roles feature Customer Account Manager at Postma & Cohen and Swets Information Services, where Ilse was a primary contact for clients and responsible for maintaining relationships, as well as managing bibliographic electronic access and financial administration tasks.
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