Alex Lau

Alex Lau serves as the Vice President of Global Strategy & Solutions at Kore.ai, a leader in conversational AI recognized by Gartner and Forrester. With extensive experience in digital transformation and client solutions, Alex held various senior roles at Accenture, where expertise included customer experience and solution architecture for major clients like Truist and Citigroup. At PwC, Alex directed the establishment of a Salesforce practice tailored to financial services. Previous positions also include a Senior Technical Architect at Salesforce.com and a Senior Manager at American Express, focusing on pricing strategies. Alex's career began at IBM Global Business Services, where roles included Senior Financial Analyst and Managing Consultant. Educational background includes an MBA from The University of Chicago Booth School of Business, an MSE in Computer Science from the University of Pennsylvania, and a certificate in Data Driven Consulting from Northwestern University's Kellogg School of Management.