Kotak General Insurance
Ritesh Panchal is an experienced professional in customer value management and business retention, currently serving as Vice President of Customer Value Management at Kotak Mahindra General Insurance Co. Ltd. since April 2022. Prior roles include Corporate Manager and General Manager at Mahindra Holidays & Resorts India Limited from August 2013 to April 2022, and Deputy Chief Manager at Kotak Life Insurance from July 2012 to August 2013. Additionally, Ritesh held managerial positions at BIRLA SUNLIFE LIFE INSURANCE LTD and RELIANCE LIFE INSURANCE LTD, focusing on persistency, project management, and customer relationship management. Ritesh holds an MBA from Narsee Monjee Institute of Management Studies and a Bachelor of Commerce degree from Mumbai University.