Gaurav Vaidya is an experienced professional in the financial services industry, currently serving as Vice President and Head of Persistency and Renewal Collection at Kotak Life since April 2012. In this role, Gaurav is responsible for developing strategies to maximize asset under management retention, enhancing profitability and customer experience. Gaurav's previous positions at Kotak Life include Associate Vice President and Head of Business Retention, as well as Chief Manager for Business Retention and Excellence. Prior to Kotak Life, Gaurav worked at Larsen & Toubro from July 2007 to September 2009, where Gaurav held positions such as Senior Manager in Process Excellence and Risk Management and Project Leader for automation projects focused on airports and roads. Gaurav earned a Master of Business Administration from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from K. J. Somaiya Institute of Technology.