Karthikeyan J

Karthikeyan J is a seasoned professional with extensive experience in product support and customer service. Currently serving as a Senior Product Support Engineer at Kovai.co since January 2022, Karthikeyan has a strong background in customer support, having worked at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED as a Customer Service Associate from July 2017 to December 2021, where responsibilities included resolving customer account and order queries. Previous roles include a Consultant at Sutherland, providing technical assistance for AT&T services, and a Senior Technical Support Executive at C-Cubed Solutions Pvt Ltd, focusing on remote troubleshooting. Karthikeyan holds a Diploma in Information Technology from PSG College of Technology, completed in April 2013.