Islam A. has extensive experience in customer success and market analysis, currently serving as the Customer Success Lead for the Middle East and Africa at Kpler since December 2018. Prior roles at Kpler include Senior Customer Success Manager and Commercial Manager. Before joining Kpler, Islam A. worked at TotalEnergies as a Planning & Market Analyst, focusing on competitor benchmarking and lubricant market analysis. Additional experience includes roles as a Lubricant Technical Advisor and Commercial Sales Executive, also at TotalEnergies, and positions at the International Student Advisor at the American University of Sharjah and as a Chemical Engineering Intern at Metito. Islam A. holds a Master of Science in Data Analytics from Rochester Institute of Technology, Dubai and a Bachelor of Science in Chemical Engineering from the American University of Sharjah.
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