William Donlan is the Global CEO of Astound Digital, leveraging over 35 years of expertise in digital technology and customer engagement. With a focus on CRM transformation over the last three decades, William has been a prominent Salesforce leader since 2005. Prior to leading Astound Digital, they held various executive roles, including Executive Vice President at Capgemini, where they led the North America Salesforce practice. William has a rich background across multiple industries, including Aerospace and Defense and Life Sciences, and has published numerous articles on CRM and customer engagement. They hold a Master's degree and a Bachelor's degree in Accounting from the University of Florida.
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