Luuc Dekkers is an experienced senior manager currently serving as Director of the Enterprise Service Desk at KPN, where responsibilities include leadership of Product Owners, Data Analysts, and Consultants within the KPN Wholesale domain. Luuc has held various roles at KPN, including Manager of Digital Data & Analytics, Chief Product Owner for Tooling & Automation, Unit Manager for Utility Transport & Industry, and Business Change Manager focusing on organizational improvements. Previous experience includes an internship at NXP Semiconductors in Mobile Audio and roles in AIESEC the Netherlands and EduCare India. Luuc holds a Master's degree in Strategic Management and a Bachelor's degree in International Business Administration from Tilburg University.