Ymke Hillenius is currently the Improvement & Quality Manager at KPN, focusing on process improvement and change management. They previously served as a Docenten coördinator at NCOI Opleidingsgroep, overseeing a pool of educators and ensuring effective planning. Ymke has also held various roles at KPN Internedservices, where they contributed to process enhancements and project management. They earned a Bachelor of Business Administration from the Netherlands Business Academy and are furthering their education in NLP Business and Leadership. Colleagues and friends describe Ymke as enthusiastic, motivated, and a curious learner.
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