KRA Corporation
Nieal Marie Smith-Ross, LSW, currently serves as the Director of Midwest Workforce Operations at KRA Corporation, a position held since April 2023. Prior to this role, Nieal accumulated over two decades of experience at The Night Ministry, holding various positions including Manager of Supportive Services, Case Management Manager, Coordinator of Case Management, and Case Manager from December 2002 to April 2023. Educational qualifications include a Master’s degree in Social Service Administration from the University of Chicago (2004-2007) and a Bachelor of Science in Social Work from Southern Illinois University, Carbondale (1999-2001).
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KRA Corporation
KRA Corporation is committed to the highest level of customer-service standards. Operating nationally, we support county and regional Workforce Boards and local Departments of Human and Social Services to provide comprehensive workforce development programs that produce results-oriented employer-jobseeker connections. As a national leader in workforce development, our outcomes-driven models leverage resources and relationships across many inter- and intra-business platforms–industry and labor; economic development; education and occupational-skills development–to create innovative program solutions that boost regional economies. KRA infuses continuous quality improvement (CQI) principles into everything we undertake, using data to monitor outcomes in real time, and making adjustments that result in improved performance and successful collaborations. At every organizational level, the KRA Promise is honored by every team member–corporate and program–for providing exceptional customer service We invest in our teams to produce trusted operational results for all our valued external and internal customers–clients, businesses, job seekers, and employees. Our Vision To engage businesses, develop workers, and nurture stronger communities. Our Mission To provide businesses with a trained and reliable workforce by preparing jobseekers for today’s competitive workplace and global economy. Our Core Values Knowledge…our foundation for creating Innovative Solutions Responsibility… our promise to continuously offer Exceptional Services Achievement… our proven performance for delivering Trusted Results