Avinash Vinod is a skilled professional with extensive experience in customer experience and financial services. As the Head of Customer Experience at KredX from July 2019 to May 2021, Avinash led strategies that increased customer satisfaction by 20% and collaborated across various teams to enhance user journeys and streamline processes. Prior to KredX, Avinash served as a Senior Analyst at Goldman Sachs from November 2013 to May 2019, focusing on daily reconciliations of financial transactions. Previous roles include Senior Associate at ORACLE FINANCIAL SERVICES SOFTWARE LIMITED, where Avinash developed data integrity policies, and Analyst at Deutsche Bank, managing syndicated loan operations. Avinash holds an MBA in Finance from Sikkim Manipal Institute of Technology and a BBM from Kristu Jayanti College Autonomous.
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