Andrew Shima

Andrew Shima is an experienced IT and Telecom professional currently serving as the Director of Call Center Telecom Support & Operations at Kroger Specialty Pharmacy since July 2018. Shima has a strong background in Telecom integration and management, with previous roles including IT Manager at Complete Parachute Solutions, Inc., and a Consultant Systems Engineering Ops at Staples. Shima's career began in 1993 as a PC Support Technician at MicroWarehouse and progressed through various roles at Warner Bros., CMI, Posner Advertising, and others, demonstrating expertise in network administration, technical operations, and compliance in various industries, including healthcare and entertainment. Andrew Shima holds a Bachelor's Degree in Interdisciplinary Studies from Bloomfield College.