JL

James Littlefair

Head Of Reliability Engineering at Kroo

Between 2017 and 2022, James Littlefair worked at Automation Consultants as the Head Of Managed Services. In this role, they oversaw the management of services provided by the company.

In 2022, they joined Kroo Bank as the Service Operations Manager. After a few months, they were promoted to Head of Service Operations, a role they currently hold. The specific start and end dates for these positions are not provided.

James Littlefair earned a Bachelor's Degree in Computer Science from the University of Southampton from 2014 to 2017. In addition to their degree, they have obtained several certifications. James obtained the PRINCE2 Agile® Foundation Certificate in Agile Project Management from PeopleCert in March 2020. James also earned the ITIL® 4 Foundation Certificate in IT Service Management from PeopleCert in December 2019. In May 2018, James received the Atlassian Technical Sales Professional certification from Atlassian. James further obtained the PRINCE2 Agile® Practitioner Certificate in Agile Project Management from PeopleCert in March 2020. James has also acquired the Amazon Web Services SysOps Administrator - Associate certification from Amazon Web Services (AWS) in July 2019, as well as the AWS Certified Solutions Architect - Associate certification from AWS in February 2019. In November 2017, they became an Atlassian Certified Jira Administrator, and in May 2018, they earned the Atlassian Certified Jira Service Desk Administrator certification. Lastly, in May 2019, James obtained the Atlassian Skills Badge: Scaling Jira from Atlassian.

Links

Timeline

  • Head Of Reliability Engineering

    April 1, 2024 - present

  • Head of Service Operations

    May 1, 2023

  • Service Operations Manager

    November, 2022

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