Tim Dekker is an experienced professional specializing in service design, UX, and citizen engagement. Currently serving as a Service Designer at Ksyos, Tim focuses on enhancing public healthcare services. Previous roles include Researcher in Citizen Engagement at AMS Institute, Scrum Master and UX/Service Designer at The Valley, and contributions to Flyde Health and Kiwi.com, where Tim defined product strategies and improved client relationships for independent psychologists. With a strong educational background, including a Master of Science in Sociology and Media from Erasmus University Rotterdam and a Bachelor of Science in Communication & Multimedia Design from Avans Hogeschool Breda, Tim has developed a versatile skill set across various sectors including healthcare, travel, and education.
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