Terry Durkin

VP of Customer Success at Kuali

Terry Durkin has an extensive work experience in the field of customer success and development management. Terry is currently the VP of Customer Success at Kuali, Inc. since May 2022. Prior to this, they served as the Senior Director of Customer Success at the same company from June 2021 to May 2022. From January 2020 to June 2021, Terry held the position of Director of Customer Success - Kuali Financials & Ready at Kuali, Inc. Before joining Kuali, Terry worked as the Director of Customer Success Engineering, Kuali Research from February 2017 to January 2020. Terry also served as the Director of Development, Grants and Research Management at Kuali, Inc. from February 2015 to February 2017.

Prior to their roles at Kuali, Terry had a long association with Kuali Foundation, where they held various positions including Kuali Coeus Project Manager from June 2012 to February 2015, Kuali Coeus Development Manager from July 2005 to May 2012, and Development Manager from 2005 to 2010.

Before their tenure at Kuali Foundation, Terry worked at Indiana University, where they served as the Manager, Research Administration Systems from November 2007 to January 2015.

Overall, Terry Durkin has a strong background in customer success, development management, and research administration, making him a valuable asset in these fields.

Terry Durkin pursued their education, starting in 1995 and ending in 2006. Terry attended Indiana University - Kelley School of Business for both their Bachelor of Science (BS) degree in Computer Information Systems, which they completed from 1995 to 1999, and their Master of Science in Information Systems (MSIS), which they obtained from 2004 to 2006.

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Timeline

  • VP of Customer Success

    May, 2022 - present

  • Senior Director Of Customer Success

    June, 2021

  • Director of Customer Success - Kuali Financials & Ready

    January, 2020

  • Director of Customer Success Engineering, Kuali Research

    February, 2017

  • Director of Development, Grants and Research Management

    February, 2015

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