Kuoni UK
Mark Duguid has a diverse and extensive work experience spanning over several roles and companies. Mark is currently the Managing Director at Kuoni UK, a position they began in January 2023. Prior to this, they held the same role at Carrier Luxury Holidays from April 2017 to December 2022. During their time at Carrier Luxury Holidays, Duguid led the company to achieve significant growth and success, including being recognized as one of the UK's 100 Best Small Companies to Work For in 2021 and being named Luxury Tour Operator of the Year multiple times. Before their role at Carrier Luxury Holidays, Duguid worked at Kuoni Travel UK as the Commercial Director and Head of Pricing & Tactical. Mark was responsible for the commercial and product strategies and managed a team of over 60 employees. Prior to that, Duguid served as the Product & Commercial Director at Globespan Group plc and Head of Product at MyTravel. Mark began their career at Direct Holidays, where they held various roles, including Commercial Manager and Commercial Executive. Duguid also worked at Cosmos Holidays as a Resort Controller and Resort Representative, where they focused on customer satisfaction, income generation, and staff engagement. Overall, Duguid's work experience highlights their leadership skills, strategic thinking, and ability to drive growth and success in the luxury travel industry.
Mark Duguid completed their secondary education at Mackie Academy from 1991 to 1997, achieving 1 x CSYS, 6 x Highers, and 7 x Standard Grade; all at a grade level of A/B. Mark then pursued their undergraduate studies at the University of Aberdeen from 1993 to 1997, obtaining an MA (Hons) degree in European Studies.
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Kuoni UK
Der Touristik UK’s premium travel brand Kuoni, has a very simple story behind its success, with a growing network of boutique travel stores and over 200 awards recognising the brands ambition to deliver the very best to its customers. It’s because our outstanding team go the extra mile to create unique holidays. Our staff are our biggest asset. Companies will often say that their people are their biggest asset, but we mean it. Our teams go to great lengths to creatively craft each holiday experience for our customers and, in order to put the customer at the heart of what we do, we do all we can to ensure our people feel equally special. This is why Kuoni is one of the “Sunday Times 100 Best Companies to work for”. We are particularly proud of this award as it was our employees who voted for us. Happy people make happy customers. With all this customer focus comes a lot of hard work and dedication. Whether you are a Personal Travel Expert, Product Manager or Managing Director, everyone has their role to play in continuing to drive customer experience. Saying this, it’s not all hard work. We believe happy people make happy customers – we have fun and lots of it! Whether its overseas educationals, summer parties, Harlem shakes, award ceremonies, or creating the Kuoni logo out of people in exotic locations, frequently there is a real reason to smile around here! What we're looking for... Kuoni have ambitious plans for the future, so we need creative and adaptable people who understand real service, love travel and want to have fun along away. If what we are looking for sounds like something that would channel your passion and make your toes tingle then check out our vacancies.