Alpa Moscarella

Svp, Head Of Customer Experience & Product Design at KX

Alpa Moscarella has extensive work experience in various roles related to customer experience, product design, and management. Alpa is currently working as the SVP and Head of Customer Experience & Product Design at KX since June 2023. Previously, they served as the Executive Director of Digital Experience Design at JPMorgan Chase & Co. from March 2022 to June 2023.

Prior to that, Alpa held roles at TIBCO, an Information Builders acquisition, as the Senior Director of Product Management & Product Design from February 2021 to March 2022. At Information Builders, they were the VP of Innovation and Experience from October 2020 to February 2021 and the Senior Director of Design from March 2019 to October 2020.

Before joining TIBCO, Alpa worked at Logical Design Solutions as the Managing Director of User Experience Design and Research from July 2015 to March 2019, and as a Senior Consultant of User Experience from November 2014 to July 2015. Alpa also worked as a Strategist of Experience Design at NTT DATA Americas from February 2010 to November 2014.

Alpa has previous experience as the Lead Experience Architect at MISI company from January 2008 to February 2010, and as the Product Development Manager at ZAGAT Survey from March 2007 to December 2007. Alpa also served as the Director of UX for Small Business Solutions at Dun & Bradstreet from September 2006 to March 2007, and as a Project Manager at Dun & Bradstreet from January 2001 to February 2006.

Alpa Moscarella obtained a Bachelor of Science (B.S.) degree in Neural Science from New York University, completing their education from 1994 to 1998. In 2017, they enrolled at Landmark for professional development, although no information about a specific degree program or completion date is provided.

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