Ahmed Abdallah

Ahmed Abdallah is a seasoned professional in the field of IT service management and site reliability engineering, currently serving as a Global Site Reliability Engineer, Global Service Delivery Manager, and Process Owner at Kyndryl since June 2021. Prior experience includes a variety of roles at IBM Czech Republic from July 2014 to June 2021, where responsibilities ranged from Deputy Lead Service Availability Manager to IT specialist, focusing on service delivery, incident management, and process execution. Ahmed's earlier career at Orange Business Services, spanning from August 2008 to March 2014, included positions such as Senior Messaging Specialist and Customer Technical Support Specialist, emphasizing proactive incident management and technical support. Ahmed holds a Bachelor's degree in Electrical and Control Engineering from the Arab Academy for Science, Technology and Maritime Transport and a Bachelor's degree in Electrical and Electronics Engineering from the Military Technical College.