Aurangzeb Malik

Aurangzeb Malik is an experienced ServiceNow Administrator and Iteration Manager currently employed at Kyndryl since September 2021, with a concurrent role at IBM since September 2019. With a solid background in IT service management, Aurangzeb has previously served as an ITSM Remedy / ServiceNow Admin & Solution Leader at IT Kontrakt from July 2013 to September 2019, focusing on incident, knowledge, and problem management according to ITIL processes. Prior to that, Aurangzeb worked at HCL Technologies as an IT Analyst, providing support to Volvo users, and began a career in the technology sector as a Network Administrator at Syscon. Aurangzeb holds a Postgraduate Diploma in Information Systems from Fontys University of Applied Sciences and a Bachelor's Degree in International Business Administration from Dutch Delta University.