Kavya Viswanathan

Kavya Viswanathan is a seasoned professional with extensive experience in service delivery and problem management. Currently serving as a Lead at Kyndryl since October 2022, Kavya previously held roles at FIS, including Senior Problem Manager and Lead Engineer, focusing on Enterprise Incident and Problem Management. From June 2013 to October 2019, Kavya contributed to IBM as a Service Delivery Specialist and Quality Analyst within the Service Desk. Prior experience includes a position as an Associate at 24[7] working with Expedia and as an Assistant Department Manager at Future Group India. Kavya holds a Post Graduate Degree in Services Management from the Institute of Management and Information Science and a BA(Hons) in Psychology from Benaras Hindu University.