Rubén Muñoz Calles

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, where responsibilities include serving as a liaison among stakeholders, overseeing the SDLC for CRM Dynamics services, and preparing communication and status reports. Previous experience includes an internship at Valyant AI, focusing on system testing, data visualization, and client interaction to enhance revenue, as well as serving as an ecommerce Business Analyst for an academic project, facilitating marketing strategies through data analysis. Additionally, Ru volunteered as an External Communications Manager for Project Management Without Borders, managing marketing strategies and overseeing a team, and worked as a Business Analyst for Pactic Media Concepts, where efforts led to significant lead generation and budget management. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.