Arpit Gupte

Customer Onboarding and Success Manager at KYP.ai

Arpit Gupte has a diverse work experience spanning various roles and industries. Arpit is currently working as a Customer Onboarding and Success Manager at KYP.ai since March 2022. Prior to this, they worked at Citi where they held the position of AVP - Senior Global Client Relationship Expert from August 2020 to March 2022. Before that, they served as a Global Client Account Specialist from November 2016 to August 2020.

Arpit also worked at PayPal as a CEE Sales Engineer from July 2015 to July 2016. In this role, they supported the Sales Team in implementing new PayPal solutions on merchant sites and improving the end consumer experience of payment products. Arpit collaborated with PayPal's Sales teams to present solutions to the largest merchants and provided technical guidance to top-tier merchants and partners.

Additionally, Arpit has experience working as a Marketing Manager and Sales Manager at Gujarat Polysol Chemicals Private Limited in India. As a Marketing Manager from June 2013 to August 2014, they identified and analyzed the organization's strengths and weaknesses and developed strategies to target markets and promote products and services. In their role as a Sales Manager from June 2011 to June 2013, they ensured customer satisfaction, reviewed sales progress, and accurate revenue forecasting.

Overall, Arpit's work experience showcases their expertise in customer success, client relationship management, sales, and marketing.

Arpit Gupte pursued their education in a chronological manner, starting with their Bachelor of Engineering (BEng) in Computer Science from Visvesvaraya Technological University, which they completed from 2009 to 2013. Subsequently, they enrolled in Kozminski University, where they obtained a Master of Science (MSc) in International Business and Management from 2014 to 2016. During the same period, they also pursued a dual degree program with the University of Bradford School of Management, obtaining another Master of Science (MSc) in International Business and Management.

In addition to their educational qualifications, Arpit Gupte has acquired various certifications. These include the Agile Scrum Master certification from EXIN, which they obtained in January 2021, and the MSP Foundation Certificate in Programme Management from AXELOS Global Best Practice, also obtained in January 2021. Furthermore, they obtained the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in December 2020, and certifications in Entrepreneurship and Business life coaching, Neuro Linguistic Programming Practitioner, Personal Fitness Trainer, PRINCE2 Agile® Foundation & Practitioner, Lean Six Sigma Black Belt (ICBB), Advanced Google Analytics, and Google Analytics for Beginners.

Based on the provided information, it can be concluded that Arpit Gupte has a diverse educational background and has acquired additional certifications in various fields.

Links

Previous companies

PayPal logo

Timeline

  • Customer Onboarding and Success Manager

    March, 2022 - present