Rich Grosskettler

Rich Grosskettler has extensive experience in product management and customer experience across multiple industries. At L.E.K. Consulting and Loop Horizon, Rich served as VP of Customer Experience Product Management, driving strategies to enhance customer engagement and satisfaction. In a senior role at GSK, Rich held the position of Sr. Director Global Head of Product Management for Digital Marketing (Omnichannel), overseeing digital marketing initiatives on a global scale. Prior to this, Rich contributed to product management as Director at both Energage and WebMD, leveraging expertise to optimize product offerings and improve user experiences.